Subscribe & Save

SUBSCRIBE

Subscribe & Save

To reap the benefits of collagen intake, we recommend daily, ongoing use. By subscribing to your favourite Dose & Co product/s, you can ensure you’ll never be without your beloved blend. There is no ongoing commitment and you can change or cancel any time after your first order. You’ll receive 25% off your first tub, 20% off subsequent tubs, and automated delivery every time! What’s not to love?

  • SAVE UP TO 25%

    Get 25% off your first order, then 20% off every subsequent order.

  • AUTOMATIC DELIVERY

    Have Dose automatically delivered to your door!

  • CANCEL ANYTIME

    Cancel anytime after your first order, through your Account. No questions asked.

  • ON YOUR SCHEDULE

    Choose between delivery every 15, 30 or 60 days. Whatever works for you.

  • PRESS PAUSE

    Stocked up? Skip an order or change the frequency altogether.

  • IN THE CLUB

    As a subscriber, you’re first on the list for exclusive offers, pre-sale events and more.

Subscription FAQs

How does your subscription model work?

To reap the benefits of collagen peptides, we recommend daily, ongoing use. By subscribing to your favourite Dose & Co product/s, you can ensure you’ll never be without your beloved blend. There is no ongoing commitment and you can change or cancel any time after your first order. You’ll receive 25% off your first tub, 20% off subsequent tubs, and automated delivery every time! What’s not to love?

How do I sign up for a product subscription?

Browse the site as you usually would, then when you go to add a product to your basket, select ‘Subscribe and Save’ before adding to cart. You can select from delivery every 15 days, 30 days or 60 days (you can also amend this later). Once you’re finished shopping, check out as you usually would.

Can I use instalment payment methods such Afterpay, Klarna, or Zip for subscriptions?

We offer Zip in most regions for one-off orders, however these payment options are not available for subscription orders.

Can I add a Dose & Co discount code on top of my subscription discount?

As our subscription already includes a discount on every order, we’re not able to offer additional discount codes on top of this. You are however able to make a one-off purchase with your discount code separate to your subscription.

Do you offer free shipping for Subscribe and Save?

Yes - we currently offer free shipping for recurring orders as part of our Subscribe and Save program. However, the following changes will take effect for recurring orders scheduled from January 16 2024 onward:

We will introduce a NZD $50 minimum spend to qualify for free shipping within New Zealand. For subscription orders under $50, the price of shipping will vary depending on your postcode and will be visible in the Delivery Schedule section of your Account from January 16.

(Note you will still receive free shipping on any Subscribe and Save order that falls prior to January 16.)

Is there any minimum subscription period?

There is no minimum subscription period and you can amend or cancel your subscription at any time. You can do this via the Account section, or Contact Us and a member of our team will be happy to assist.

Can I change how often my order is sent out?

Yes! just go to your Account, click Manage Subscriptions and amend the delivery date. Our top-up options are every 15 days, every 30 days or every 60 days.

How will I be notified that my product has been sent each time?

You will receive a reminder email from us approximately three days before your order is processed and sent. Once your order is processed, you'll receive a confirmation email, and another email with your delivery information.

What if I want to change the product or flavour in my subscription?

You can change the product or flavour included in your subscription via your Account. You can alsoContact Usfor assistance.

What if I need to change my email, delivery address or credit card?

That's fine! Just go to your Account, click Manage Subscriptions and change these details under Billing Information. You can alsoContact Usfor assistance.

What will happen if my credit card declines or has insufficient funds?

We totally understand. If your credit card or billing details have changed, please update them under yourAccountto avoid any issues in processing. If your credit card declines, you will be sent a notification email and we will attempt to process your payment the following day.

How do I cancel my subscription?

You can cancel your subscription at any point after your first order. Just go to your Account, then Manage Subscriptions and click Remove.

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